Refund Policy:
Thanks for purchasing our products at shaunaw.sg-host.com operated by Shauna Westergard. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the pattern in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us at ladybugthreads@gmail.com

Shipping Policy (Applies to Physical Products Only):
Please allow 1-3 days to process your order.  We make every effort to fulfill orders as quickly as possible.

Right now we just ship domestically.  Shipping times depend on your location.  If you live here in Utah, you’ll get it faster than if you live in Hawaii.  Our shipping provider quotes, but does not guarantee. 2-8 business days for domestic delivery.